Soft Skills Marathon

Module 1. Business communication and Emotional Intelligence | March 21

• Business communication management in a dynamic and uncertain environment.
• Interpersonal and digital communication.
• The concept of emotional intelligence (EI), its main elements, and competence.
• Identification and understanding of emotions (colleagues and your own).
• What will bring the advantages of emotional intelligence to personal and professional development?

Module 2. Time management and personal effectiveness | March 22

• Time management system.
• Goal setting and determination. Matching professional and personal goals.
• Planning and workload management, determination, and evaluation of work priorities.
• Self-motivation as a time management tool. The method of actual contexts.
• Work with unexpected events that “steal” time—process optimization.
• Time organization of staff in the company: corporate standards. Tools and methods of effective delegation.

Module 3. Effective negotiations | Online | March 28

• Negotiations as an art and as a game. How do we negotiate instead of exchange information?
• Preparing and collecting information, setting up your emotions, and considering all negotiation scenarios before hardcore negotiations.
• General rules and negotiating instruments (reasoning, questions, looking for interests). Roles and masks in negotiations. What masks we try on, in what cases they help, and what dangers they pose.
• How to respect the interests of your interlocutors without compromising your own ones, and how not to take on obligations that will later becexchangingrden?
• When negotiations ‘do not work’?
• Ending negotiations – what is next?

Module 4. Public speaking and presentation | March 29

• The main elements of successful public speach.
• Creation of an effective presentation structure.
• Preparing for a speech: how and how long to prepare.
• Langdo uage, gestures, behavior. Interaction with the audience.
• Tools?for combating the fear of public speaking.

Soft skills is a mixture of interpersonal, communication and social skills, which affect the effectiveness of the company’s activity as a whole and its units in particular.

During the training program “Soft Skills Marathon” participants will learn about:

• How to communicate effectively and to develop professional relationship through communication, as well as through awareness and perception of their own emotions?
• What tools, styles and tactics are important for successful negotiations?
• The most important teamwork skills: how to develop, to deal with and to motivate colleagues, and to evaluate their effectiveness and success?
• Effective time planning. How to overcome the obstacles, to achieve personal and professional goals, to manage resources, to work with expectations, to delegate responsibilities and, if necessary, to be able to say “No”?
• Principles of official public communication: strategy, language, ethics, effective use of the media and visual elements. Why does visualization prevail the text in the communication?
• What is a self-presentation and how to be emotionally well prepared before public speaking?

Participants who complete all five training modules successfully will receive a certificate of UCU Business School (LvBS).

The program has been developed for those who want to strengthen their soft skills in their professional life.