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29 July 2022


2 days






12 500 UAH
(excluding VAT)

Efficient Manager: Leader’s Skills

About the program
UCU Business School (LvBS) invites you to take part in the training program "Efficient Manager: Leader's Skills." The aim of the program is to provide participants with ef­fective instruments for managing the directly subordinated personnel. As a result, participants will master a technique of goal setting and task performance, will acquire skills in planning their activities and the activities of their subordinates, will learn how to control the performance of delegated tasks and how to provide feedback.
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As a result of training participants:

  • will receive instruments for the improvement of personal managerial efficiency;
  • will practice instruments for efficient management (setting objectives, motivation techniques, control, goal management, planning);
  • will develop personal and professional communication competences.

After the completion of the program participants will receive a certificate of the Lviv Business School of UCU (LvBS).

Educational Program

Topics that will be discussed during the training:

  1. Management. Basic concepts
  • Management cycle and manager’s competence
  • Management functions:  planning; organization; implementation; control.
  1. Stages of the organization and implementation of the activities performed by company’s employees
  • Situational management.
  • Diagnostics of subordinates according to the level of motivation and professional development.
  • Practical application of the Hersey and Blanchard model in the work with subordinates.
  • Evaluation of your dominant management style.
  1. Delegation of authority
  • Goals and principles of delegation.
  • Selection of functions for delegation.
  • Barriers to delegation.
  • Analysis of the employee’s readiness for delegation.
  • Delegation conversation model.
  1. Efficiency: Involvement. Loyalty. Satisfaction. 
  • Involvement measures – openness, flexibility, initiative (Involvement Scale).
  • How involvement occurs, develops and evolves.
  • How to increase the involvement of personnel in the work process?
  • Why problems with the involvement of employees occur.
  • Involvement using the methods of internal communications.
  • Behavior as a consequence of personal attitude. How to affect?
  • Personal transformation.
  • The concepts of Organizational Health and Happiness at Work.
  • Change of the paradigm from HR management to People management.
  1. Functions of control, analysis, and feedback   
  • The role of feedback in motivational management.
  • The Growth Mindset theory.
  • The art of asking questions.
  • The rules of effective feedback.
  • Creating a culture of responsibility through feedback: manager’s functions and role.
  • How to develop people through greater independence.
  • The theory of generations in the system of internal communications and personnel assessment. What you need to know and take into account.
  1. The function of internal communications in management. 
  • Psychology of communication. The role of communication in management and development: goal, instruments, format.
  • Components of influence. Models of manager’s behavior.
  • Corporate culture as the basis for building external and internal communications.
  • Ambassadors of company’s culture, role and influence on the organizational culture.
  • Emotional intelligence and communication: why it is important, and how to develop it.
  • EQ competences: self-awareness, self-regulation, empathy and relationship management.
  • Classification of emotional states. Productive and counterproductive emotions.
  • Emotions at work. Control and management.
For whom

The program is intended for:

  • middle managers;
  • managers, who have recently taken up or plan to take up a position of leadership in the near future.
Contact Person
Olena Peshko
Learning & development manager
  • +380983503556