Рання реєстрація діє до 03.04.23 включно.
March 14, 2024
18 500 UAH
Companies are facing new challenges. It is precisely during periods of change that there is an opportunity to create customer loyalty and exceptional service. The ability to quickly adapt services to changing client needs and transformations is crucial. Equally important is the ability to cascade changes to the team in order to ensure engagement.
The UCU Business School (LvBS) invites you to participate in the «Service Management: new realities» program. During this course, participants will methodically work through the stages of building a service system, and will receive tools to help construct, systematize, and control a high level of service within their company. These skills will enable companies to effortlessly win «the hearts» of their customers.
Topics that we will cover over the course of three days:
During the training program, participants will:
The course is designed for: